Data protection

DATA PROTECTION

Legal Texts GDPR EU 2016/679 – LOPDGDD 3/2018

1.1 Legal Notice

1.2 Privacy Policy

1.3 Cookie Policy

1.4 Additional Information


1.1 Legal Notice

IDENTIFICATION DATA OF THE INFORMATION SOCIETY SERVICE PROVIDER

In accordance with Article 10 of the Law 34/2002 , of July 11, of "Information Society Services and Electronic Commerce (LSSI)" we inform you of the following:

AGROCENTROS LEON SL , [hereinafter Agrocentros Leon SL ], is the owner of the Web portal agrocentrosleon.com , which acts exclusively as operator and manager of the contents of the Web portal located at: C/ Astorga N14 P11 24009 (León - Spain), NIF B10739506, registered in the Commercial Registry of Volume , Folio , Page , Inscription ª, is responsible for the operation, management and functioning of the aforementioned Web portal.

If you want to contact us, you can do so by email web@agrocentrosleon.com

INTRODUCTION

This Legal Notice regulates the use of this website. Access to the website is free of charge except for the cost of the connection through the telecommunications network provided by the access provider contracted by users.

ACCEPTANCE

The use of the Web portal attributes the condition of user, and implies the total and unreserved acceptance of each and every one of the provisions included in this Legal Notice, in the version published for Agrocentres Leon SL at the same time that the user accesses the Web. Consequently, the user has to read this document carefully. Legal Notice on each occasion in which you intend to use the Web, since it may be subject to modifications.

INFORMATION ABOUT LINKS

Agrocentres Leon SL is not responsible for non-owned or third-party websites that can be accessed through links or any content made available by third parties.

Any use of a link or access to a non-owned website is carried out at the user's sole will and risk, Agrocentres Leon SL does not recommend or guarantee any information obtained through a link outside the website of agrocentrosleon.com is not responsible for any loss, claim or damage arising from the use or misuse of a link, or from the information obtained through it, including other links or websites, from interruption in service or access, or from the use or misuse of a link, both when connecting to the Web portal agrocentrosleon.com how to access information from other websites from the same Web portal.

LIMITATION OF WARRANTIES AND LIABILITIES

Agrocentres Leon SL makes every effort to avoid any errors in relation to the contents of this website.

Agrocentres Leon SL adopts the necessary measures and mechanisms to guarantee the security of communications and transactions that occur through the web portal, according to the state of the technology and in accordance with the type of transactions and services made available to users.

Agrocentres Leon SL shall not be liable for any damage that may be caused to the users' computer system for any reason beyond or not attributable to this website, including, but not limited to, damage caused by interference, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of the electronic system. Likewise, Agrocentres Leon SL Nor will it be liable for any interruption, error or failure that may occur in the system due to a malfunction of the network or the servers that are connected.

INTELLECTUAL AND INDUSTRIAL PROPERTY, TRADEMARKS

The structure, design and presentation of the elements (graphics, images, files, logos, color combinations and any element susceptible to protection) are protected by intellectual property rights, owned by Agrocentres Leon SL .

Reproduction, transformation, distribution, public communication, and in general any other form of exploitation, partial or total, of the elements referred to in the previous section is prohibited. These acts of exploitation may only be carried out under the express authorization of Agrocentres Leon SL and which, in any case, must make explicit reference to the ownership of the aforementioned intellectual property rights. Agrocentres Leon SL .

Only the documentary material produced for this purpose is authorized for private use. Agrocentres Leon SL . Under no circumstances may you remove, alter, circumvent or manipulate any protection device or security system that may be installed.

Except express authorization of Agrocentres Leon SL Links to "end pages", "framing" and any other similar manipulation are not permitted. Links must always be to the main page or "home page" of the site. agrocentrosleon.com

The distinctive signs (brands, trade names) of Agrocentres Leon SL They are protected by industrial property rights, and the use or manipulation of any of these is prohibited, except with express written authorization from Agrocentres Leon SL .

SECURE ONLINE PURCHASE

Safety is a priority for Agrocentres Leon SL We therefore make every effort to ensure that our transaction processes are secure and that your personal information is protected.

DO NOT SHARE YOUR PERSONAL INFORMATION

Agrocentres Leon SL will never send you an email or call you to ask you to reveal or verify your account password, bank account or credit card numbers, or any other personal information. If you are contacted or receive an unsolicited email asking for any of the above information, do not respond and immediately report it to Agrocentres Leon SL , to proceed with the investigation of the incident.

IDENTIFY FAKE EMAILS ('spoofing' or 'phishing' attempts)

Ignore any email you receive that asks for personal information or redirects you to another website that is not owned by Agrocentres Leon SL , or group companies, or that ask you to pay by a means other than that authorized by Agrocentres Leon SL , since it could be an attempt at identity theft ('spoofing' or 'phishing'), and will have to be considered fraudulent.

Agrocentres Leon SL uses the domain " agrocentrosleon.com " for its emails. If you receive an email with a different format, for example: agrocentrosleonsl.security@hotmail.com, you can be sure that it is a fake email.

Some phishing emails contain links to websites that use the word " Agrocentros " Leon SL " in their URL, but they will direct you to a completely different website. If you hover your mouse over the link, you will be able to see the associated URL, which will likely be formatted differently than those linked on authentic Leon SL websites. Agrocentres Leon SL .

If you still click on a phishing email and are redirected to a page that looks like "Back to Your Account" or any other page that asks you to verify or modify your personal information, ignore it and consider it fraudulent.

REPORT PHISHING ATTEMPTS

Send an email to the address web@agrocentrosleon.com and attach the email you believe to be false. By providing us with this information you are helping us to locate its origin.

If you are unable to attach the fake email, please forward it to web@agrocentrosleon.com and include as much information about it as possible.

INFORMATION TO THE BUYER ABOUT THE CONFLICT RESOLUTION PLATFORM @E-commerce.

The buyer of products from this website is informed of the existence of an online dispute resolution platform.

According to Article 14.1 of the Regulation (EU) 524/2013 :

The European Commission provides an online dispute resolution platform which is available at the following link: http://ec.europa.eu/consumers/odr/

Consumers will be able to submit their complaints through the online dispute resolution platform.

1.2 Privacy Policy

RESPONSIBLE

In accordance with the provisions of the General Regulation (EU) 2016/679 on Data Protection and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights , we inform you that the personal data provided through the forms, as well as your email address, have been included in a treatment owned by AGROCENTROS LEON SL , [hereinafter Agrocentres Leon SL ], with registered office at C/ la cecina, 79 POL IND DE ASTORGA - 24700 Astorga (León - Spain), NIF B10739506, registered in the Commercial Registry of Volume , Folio , Page , Entry ª, is responsible for the exploitation, management and operation of the aforementioned Web portal.

You are informed that the data may be processed for the purpose of providing information about our products and/or services by electronic means, provided that you authorize us to process them. Your data may be subject to profiling, in order to apply a loyalty plan according to the customer's commercial relationship and offer offers that are appropriate to their preferences. You may at any time oppose this type of communication by sending an email to the address web@agrocentrosleon.com and indicating in the subject "Unsubscribe from mailing list" .

Likewise, you may exercise your rights of access, rectification, deletion, opposition, portability and limitation by sending a letter accompanied by a photocopy of your ID or equivalent identification document to the following email address: web@agrocentrosleon.com indicating in the subject "Data protection" .

POLICY

Agrocentres Leon SL is particularly sensitive to the protection of data of users of the services that access the website. Through this Privacy Policy, users are informed of agrocentrosleon.com of the treatment and uses to which the personal data collected on the website are subjected through the additional information , so that they may decide, freely and voluntarily, whether they wish to provide the requested information.

SECURITY MEASURES

It is finally reported that Agrocentres Leon SL has adopted the appropriate technical and organisational measures in the information system to ensure the security and confidentiality of the stored data, thus avoiding its alteration, loss, processing or unauthorised access; taking into account the state of the art, the costs of application, and the nature, scope, context and purposes of the processing, as well as the risks of variable probability and severity associated with each of the treatments.

USER RIGHTS

The interested party of the personal data may exercise the rights that assist him, in accordance with the General Data Protection Regulation and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, and which are:

TO.- The right of access may be exercised annually, except in the case of proven legitimate interest.

Agrocentres Leon SL will notify its decision within one month. If the decision is in the affirmative, the interested party may access the aforementioned information within 10 days of notification.

B.- The rights of rectification and suppression may be exercised, in accordance with the following provisions, whenever the interested party considers that the data collected in our processing are inaccurate, incomplete, inadequate or excessive. In this case, they may be exercised through any of the means previously provided.

Agrocentres Leon SL will proceed with the rectification or deletion within 10 days of receiving the request.

C.- The right of opposition may be exercised, in accordance with the following provisions, whenever the interested party wishes to oppose the processing of his or her personal data, whether the data is processed lawfully for legitimate interest or consent relating to advertising purposes.

D.- The right of portability may be exercised, in accordance with the following provisions, whenever the interested party considers that the data collected in our treatments must be returned to the owner of the data, or where appropriate to a third party (Data Processor).

AND.- The right of limitation of treatment The right to object to the processing of your data may be exercised in advance, and until the right to object is resolved, the processing of the data may be limited.

CHANGE OF REGULATIONS

Agrocentres Leon SL reserves the right to modify this policy in order to adapt it to new legislation or jurisprudence. Such changes will be communicated with the necessary advance notice on our website, without prejudice to requesting the necessary consent of those affected when this is not considered to be granted in accordance with the terms of this policy.

If you have any questions, queries or comments regarding these regulations, please do not hesitate to contact us by sending your communication to: web@agrocentrosleon.com

1.3 Cookie Policy

The domain agrocentrosleon.com uses automatic collection procedures "Cookies" to gather personal information such as the type of browser or operating system, reference page, route, ISSP domain, etc. All of this in order to improve the services provided. "Cookies" help us to tailor this website to your personal needs.

What are Cookies?

A "Cookie" is a small file that is stored on the user's computer and allows us to recognize it. The set of "Cookies" helps us to improve the quality of our website, allowing us to personalize to a certain extent the navigation of each user through our website. "Cookies" They are currently essential for the functioning of the Internet, providing countless advantages in the provision of interactive services, facilitating navigation and usability of our website.

Please note that the "Cookies" They cannot harm your computer and, in return, their activation helps us to identify and resolve errors and improve the navigability of our website by providing a better experience.

They are used Cookies for:

  • Ensuring that web pages can function properly.
  • Store preferences, such as language or font size.
  • Understand the user's browsing experience.
  • Collect anonymous statistical information, such as pages the user has visited or how long they have been on the website.

Typology, purpose and operation

Cookies can be divided into session or permanent cookies depending on their duration. The former expire when the user closes the browser. The latter expire when the purpose for which they serve is fulfilled or when they are manually deleted.

Furthermore, depending on their purpose, Cookies can be classified as follows:

  • Required: These are strictly necessary and essential for the correct functioning of the website. They are normally generated when the user accesses the website or logs in to it and are used to identify the user on the website for the following purposes:

They keep the user identified so that, if they leave the website, browser or device and access the same page again at a later time, they will still be identified, thus facilitating their navigation without having to identify themselves again.

Check whether the user is authorized to access certain services or areas of the website

  • Preferably: They allow the website to record all information related to the way the website behaves or its appearance, such as the language or the region where it is located.
  • Statistics/Analytics: They are used to analyse and improve the browsing experience, optimise the functioning of the website, and see how visitors interact, by collecting and reporting information, usually anonymously, although sometimes they also allow the user to be uniquely and unequivocally identified in order to obtain reports on the interests of users in the services offered by the website.
  • From marketing: These are those that collect information about the advertisements shown to website users. They can be of two types:

Anonymous: They only collect information about the advertising spaces displayed on the website, regardless of the user who accesses it without expressly identifying themselves.

Customized: They collect personal information from the website user by a third party, for the personalization of these advertising spaces.

  • From geolocation: These cookies are used to determine in which country or region the user accessing a service on the website is located, in order to offer content or services appropriate to their location.

Appropriate Privacy / Cookie Management:

For more information on the appropriate configuration of cookies and the options for activation, restriction and/or deactivation, you should go to the help section of your browser to learn more:

Google Chrome http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
Internet Explorer http://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we
Apple Safari http://support.apple.com/kb/ph5042

The user must be aware that, by disabling Cookies, some of the functionalities and services may be disabled or behave differently than expected, such as, for example, remaining identified, keeping purchases in the cart, their location, etc. among others, and that their navigation may be significantly degraded.

We inform you that Agrocentres Leon SL , in its domain agrocentrosleon.com does not use any type of "cookie" to process personal data that allows the identification of specific individuals.